Real Stories. Real Results.
“I'm pleased to wholeheartedly recommend Sunelle and her team at Australian Virtual Services. They have been instrumental to our company's success for nearly four years, providing exemplary customer service and support. Their expertise in setting up systems and managing our daily operations has allowed us to operate smoothly and efficiently."
Jessica Staines, Director at Koori Curriculum
“I am delighted to recommend Sunelle Richey and AVOs for any outsourcing sales, office or virtual administration services. Sunelle leads a committed, proactive and proficient team of administrators who truly understand the needs of any small to medium sized business.”
Pamela Cominos, Founder HERA Women and Cominos Family Lawyers
“I use the team at AVO to maximise my time. Everyone’s most precious resource. Why would you not want more if it to do the things you want and need to do to grow your business. Her Virtual assistants speak your language it is an easy process to onboard them. They get results.”
Eric Brown- Director QVS Group - Commercial Interiors, Shopfitting, Make Goods
“First impressions matter – it doesn’t matter what you say, and Sunelle is passionate about making sure that the first impression with our customers is impactful and meaningful. From cold calling to customer services, her team is trained to treat each customer with respect ensuring our reputation is protected every step of the way.”
Mia Van Tubbergh, FMCG Specialist | Major Retailer Growth, NPD & Supply Chain Optimisation – ELM Professional
“I would highly recommend Sunelle and her team - as an outsourced support team they are really responsive, offer great customer service, provide very high quality work and are generally super to work with!”
Katie Rosser – Director Seldon Rosser Legal
We’ve got your back with…
Customer
Service
We provide end-to-end online customer service solutions—from everyday answering calls to ecommerce support—ensuring smooth, responsive, and effective customer experiences across email, social media, and more.
Outbound
Appointment Setting
At AVOS, we help businesses connect with potential clients through outbound appointment booking.
Our team reaches out via calls or emails to introduce your offerings, generate leads, and schedule appointments for further engagement.
Our
Tradie Pack
Focus on the tools, not the admin.
Our Tradie Pack handles scheduling, quoting, invoicing, and client follow-ups for one easy to manage monthly payment. No hidden costs and fees—so you can stay on-site and off the paperwork. Built for tradies who want to work smarter.
We encourage our clients to focus on what they do best, growing their businesses. We will handle the nitty gritties of administation.
Sunelle Richey
Director of AVO Virtual Services
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