About AVOS
Who We Are
Established in 2019, the ongoing purpose of AVOS is to drive high quality value for small to large organisation. With a single focus on enveloping our client’s requirements so they can focus on their business.
Our domain of excellence resides in Online Customer Service, and we're experts in outbound appointment setting. We provide top-notch value through a cost-effective model, and we have a fantastic team of smooth talking, well-spoken agents who can charm the birds from the trees.
At AVOS, it's not just about delivering results; it's about building a strong, lasting relationship with your growing business.
The Avocado Approach 🥑
We blend a strong digital presence with a soft, people-first approach — tech-savvy on the outside, empathetic and solution-focused on the inside.
We’re the avocados of virtual service — adaptable, nourishing, and essential in today’s remote world.
Throughout my 20 years of experience, I have realised a great passion in ensuring a business is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of its customers. My expertise lies in assisting a growing business in finding the balance and keeping the cogs turning.
A message from our director
Sunelle Richey
Director of AVO Virtual Services
Services That Truly Serve
Customer
Service
We provide end-to-end online customer service solutions—from everyday answering calls to ecommerce support—ensuring smooth, responsive, and effective customer experiences across email, social media, and more.
Outbound
Appointment Setting
At AVOS, we help businesses connect with potential clients through outbound appointment booking.
Our team reaches out via calls or emails to introduce your offerings, generate leads, and schedule appointments for further engagement.
Our
Tradie Pack
Focus on the tools, not the admin.
Our Tradie Pack handles scheduling, quoting, invoicing, and client follow-ups for one easy to manage monthly payment. No hidden costs and fees—so you can stay on-site and off the paperwork. Built for tradies who want to work smarter.